Ticket Queue Risk
Open HIGH or URGENT tickets older than the chosen elapsed hours.
Demo · sample data
32Scanned
31In scope
16Matches
| Record | Finding |
|---|---|
| Sample request 10 | HIGH · 288 h |
| Sample request 12 | HIGH · 288 h |
| Sample request 14 | HIGH · 288 h |
| Sample request 16 | HIGH · 288 h |
| Sample request 18 | HIGH · 288 h |
| Sample request 2 | HIGH · 288 h |
| Sample request 20 | HIGH · 288 h |
| Sample request 22 | HIGH · 288 h |
| Sample request 24 | HIGH · 288 h |
| Sample request 26 | HIGH · 288 h |
| Sample request 28 | HIGH · 288 h |
| Sample request 30 | HIGH · 288 h |
| Sample request 32 | HIGH · 288 h |
| Sample request 4 | HIGH · 288 h |
| Sample request 6 | HIGH · 288 h |
| Sample request 8 | HIGH · 288 h |
Review customer impact and assign an escalation owner.