Privacy policy

Updated 11 November 2026 · CallsIQ HubSpot integrations

Who operates these apps

Joaquin Orozco, trading as CallsIQ. Tax ID: 47905191D. Address: Carrer de Pau Claris, 37, 08830 Sant Boi de Llobregat, Barcelona, Spain. Contact: admin@callsiq.com.

This policy covers Pipeline Inspector, CRM Data Review, Service Queue Review and Lead Source Audit, hosted on Cloudflare Workers. The separate editorial website at callsiq.com has its own policy.

Our role

CallsIQ is responsible for account administration, support and billing information. Your organization determines why CRM records are processed and remains responsible for those records. We process CRM records only to produce the reports your authorized users request.

Information processed

• HubSpot account and user IDs, app identifier, OAuth access and refresh tokens, and token expiry.
• CRM object properties, associations and property histories required by the selected report. Depending on the app, these include contacts, companies, deals or tickets. Contact records can include names, email addresses and telephone numbers. The setup guide lists each app's requested objects.
• When billing is enabled: Stripe customer, checkout and billing event identifiers, subscription state and the HubSpot user responsible for billing. Stripe receives the payment and invoicing information entered in its checkout; our app does not receive full payment card details.
• Support messages and technical connection data processed to deliver and protect the service.

Purpose and legal basis

We use administrative information to provide the requested service and perform our contract, meet applicable accounting and legal obligations, and pursue legitimate interests in security and handling support. CRM processing follows the customer organization's instructions and its own legal basis. We do not sell CRM data, use it for advertising, or send it to AI model providers.

Storage and retention

CRM records are fetched when a report runs and processed in memory; the application does not persist the records or report results in its database. OAuth tokens are encrypted at rest and stored with the relevant app, account and user IDs. They remain until disconnection, invalidation detected by the app, or an authorized deletion request. Disconnect removes the current user's stored tokens and requests their revocation with HubSpot. Billing references, event records and support correspondence may remain where needed for the service, disputes or legal retention requirements. Disconnecting does not automatically erase billing records or cancel a subscription.

Providers and international processing

Cloudflare hosts the app and its database; HubSpot supplies the authorized CRM data; Stripe handles payments when enabled. These providers may process data outside your country. Their applicable data processing terms describe their transfer safeguards, including contractual safeguards where required. Information: Cloudflare data processing addendum, HubSpot data processing agreement, and Stripe data processing agreement. Contact us for information about the arrangements applicable to your use.

Cookies

The app uses essential, HTTP-only cookies for OAuth state (up to 10 minutes) and signed sessions (up to 8 hours). On HTTPS they are marked Secure and SameSite=Lax. This app does not add analytics or advertising cookies. HubSpot and Stripe apply their own notices on their sites.

Your choices and rights

Reconnect to renew authorization, use Disconnect to revoke your user's connection, or ask your HubSpot administrator to uninstall the app for the account. Contact admin@callsiq.com to request access, correction, deletion, restriction, objection or portability where applicable. For CRM records, contact your organization's administrator first. You can complain to your local supervisory authority or the Spanish Data Protection Agency. We do not use these reports to make automated decisions with legal or similarly significant effects.

Updates

Changes will be published here with an updated date. Material changes affecting an active service will be communicated through the app or the customer contact details available to us.